REVENUE CYCLE MANAGER - SHC in LEXINGTON at Shriners Hospitals for Children

Date Posted: 11/22/2019

Job Snapshot

  • Employee Type:
  • Location:
    110 Conn Terrace
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description

Shriners Hospitals for Children is seeking a Revenue Cycle Manager to join the Leadership team at it’s Medical Center located in Lexington, Kentucky.

The Revenue Cycle Manager is the primary resource to facilitate all activities related to Revenue Cycle needs and communications between the medical center, headquarters and external business office vendors. This will include direct supervision of the Patient Access department and processes. The Revenue Cycle Manager reports to the Director of Financial Services and indirectly reports to the Corporate Director of Patient Financial Services.

Primary responsibilities include:

  • Interact with Medical Center leadership and physicians to support clinical services provided.
  • Manage and direct all phases of the Patient Access process including Intake, Registration, Scheduling, Insurance Verification, Financial Counseling and Authorization.
  • Manage various personnel functions including, but not limited to: hiring, performance appraisals, promotions, transfers and vacation schedules.
  • Facilitate oversight and activity for the daily resolution of pre-bill edits and denials/appeals.
  • Interact with Department Directors in key clinical areas to obtain necessary documentation and processes to support accurate claims.
  • Investigate denial trends and initiate communication to prevent future billing edits/denials. Report these trends and actions to Corporate Director of Patient Financial Services.
  • Participate in internal and corporate meetings designed to improve revenue cycle processes.
  • Ensure Patient Access internal and external audits are in compliance.
  • Analyze metrics and Key Performance Indicators to validate quality assurance.

Shriners Hospitals for Children Medical Center is an EOE/Drug-Free, Smoke Free Workplace.

Job Requirements

  • Bachelor’s Degree or equivalent experience in a healthcare setting.
  • 1 year managerial experience required, 3-5 years of supervisory/managerial experience in one or more of the following areas preferred:  Patient Access (Intake, Registration, Scheduling), Revenue Cycle (Authorization, Eligibility, Denial Management), or Patient Financial Services (Billing and Collections).
  • Excellent Customer Service and Communication skills.
  • Knowledge of healthcare or physician practice EMR information systems (Cerner-Millennium/Profit preferred).


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