Development Officer in Springfield, MA at Shriners Hospitals for Children

Date Posted: 7/25/2020

Job Snapshot

  • Employee Type:
  • Location:
    516 Carew Street
    Springfield, MA
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:

Job Description

Development Officer

Shriners Hospitals For Children • Springfield, MA

Shriners Hospitals for Children® is an EOE/Drug-Free, Smoke-Free Workplace

Position Overview:

Shriners Hospital for Children--Springfield is seeking a Development Officer (DO) to provide comprehensive guidance and overall strategy to grow the organization’s donor base and increase revenue to help expand its mission and programs. The successful candidate will be a key strategic advisor and partner to the organization’s leaders and Board of Governors.

S/he is responsible for overseeing innovation and best practices in all aspects of our five major development streams: the Shrine organizations, foundations, corporations, individuals, and government agencies.

In collaboration with the Shriners Hospitals for Children development team, the DO will design and implement a comprehensive strategy to grow revenue across all of these streams and to sustainably reach our annual revenue goals.

The DO specific responsibilities:

The Candidate:

The Development Officer will be a collaborative and strategic thinker who is passionate about caring for children and will embody these qualities throughout their work. Cognizant of donors’ needs, the DO will be a dedicated relationship-builder who is comfortable managing high-level partnerships. S/he will be a confident self-starter who proactively seeks new funding and growth opportunities and serve as a role model for innovative, strategic thinking on a small development team. Specific qualifications include:

Skills and Experience:

Track record of leading, managing, and integrating an ambitious, forward-thinking development program across multiple revenue streams. 

Extensive individual giving experience, including a sophisticated understanding of how to build an individual major donor pipeline. 

Outstanding major gift fundraising record in a complex non-profit environment, with a demonstrated ability to secure five- and six-figure gifts and to increase giving levels and revenue.

Experience working with foundation and corporate partners, including identifying prospects, cultivating and stewarding relationships, and overseeing the development of proposals. 

Leadership Style:

Demonstrated ability to build a well-supported, carefully nurtured, and high-performing team with diverse skill sets.  Clear evidence of a management style that emphasizes collaboration and collegiality, fostering an environment where team members fell inspired, valued, and empowered. 

Calm, focus, and maturity, with the ability to organize complex work by a variety of contributors and to remain gracious under pressure.  Flexibility and creativity in a fast-paced, evolving environment.

Ability to effectively build strong relationship, both internally and externally, through strong interpersonal skills.  Comfort with interacting and engaging a diverse set of stakeholders, including senior executives, staff, volunteers, all types of donors, and vendors..

Strategy and Direction:

Design and implement a multi-year development plan that establishes short- and long-term growth goals aligned with the hospital’s vision and strategic direction.  Evaluate and assess giving trends and changes in the external environment to strategically position the organization at the forefront of development initiatives, appraising the Board and senior leadership of growth opportunities. 

Oversee the identification and pursuit of development strategies that increase charitable revenue from all of the organization’s major funding streams. 

Oversee and manage donor analytics and funding databases. Collaborate with department directors to fully leverage development opportunities, initiatives, and messaging.  Manage dashboard of revenue-related performance measures that monitor results and demonstrate change over time through year-to-year comparisons.

Board and Staff Engagement:

Serve as the main point of contact in development matters with the Board of Governors, providing regular reports on initiatives and presenting the overall financial standing of the organization as it relates to development goals. 

Collaborate with the Board’s Development Committee Chair to facilitate the Committee’s work, providing strategic guidance on development initiatives.  Effectively leverage the Administrator in the cultivation of relationships with major donor prospects.  Foster a culture of philanthropy and entrepreneurialism in the department and throughout the organization, ensuring that organizational culture and systems support fund development.

Provide confident relationship management for the hospital’s highest-level donors and volunteers.  Secure and steward large gifts from foundations, corporations, and individual donors.  Serve as a reliable and compelling external spokesperson for the organization with donors from all giving constituencies, increasing visibility with key audiences.

Identify and develop key external partnerships to facilitate increased revenue and support for new programmatic initiatives.  In collaboration with the Public Relations Dept., ensure that the Development Department is strategically positioned to maximize program successes for branding and outreach opportunities.

Design and manage all internal and external development messaging, including grant proposals and reports, donor engagement material, marketing collateral, and board reports, ensuring high-quality output.

Oversee all compliance activities for external funding, including terms and conditions of grants, maintaining a high level of accountability and responsiveness to donors.

Team Building and Management:

Provide overall leadership and management for a 4-person development team.  Build strong levels of ownership for development initiatives among staff, fostering increased accountability and initiative.

Identify and address development shortcomings, ensuring organizational sustainability through improved practices and accurate in-depth analytics.

Design and maintain annual departmental budget and oversee donor funds, coordinating with the Finance and Accounting Department to ensure consistency and reconcile discrepancies.

Job Requirements

At least 7-10 years of progressively responsible development and/or event planning experience, with at least 5 years in a leadership role. 

Bachelor’s degree required, or equivalent combination of education and/or experience.

We offer a comprehensive benefit package including a 403b savings retirement plan with a generous match and more! Please email your resume in a word document to