Care Manager, RN in Salt Lake City, UT at Shriners Hospitals for Children

Date Posted: 10/29/2020

Job Snapshot

Job Description

Shriners Hospitals for Children – Salt Lake City (TOP WORKPLACE 6 YEARS IS A ROW!) is an acute pediatric orthopaedic specialty hospital. We are committed to delivering the highest quality of care to children with a multitude of orthopaedic and neuromusculoskeletal conditions, regardless of the ability to pay. You will function as a critical member of our patient care team and work towards the goals of Shriners Hospital for Children.


Shriners Hospitals for Children is looking for a full time RN Care Manager. The RN Care Manager position requires a thorough understanding of clinical, financial, administrative, and psychosocial components of the healthcare continuum. The RN care Manager is responsible for providing assessments, planning, interventions, and follow up for patients an family members at Shriners Hospitals for Children across the continuum of care. These services are provided face to face or telephonically to facilitate the creation of and adherence to, a treatment plan and optimize patient health. In conjunction with the interdisciplinary team, this position proactively addresses potential or actual clinical and/or psychosocial needs identified through screening to ensure developmental, level of care and health status transitions are safe, seamless, and coordinated. 


Responsibilities include:


  • Accountability for the achievement of optimal outcomes within the standards of practice. This is accomplished by recognizing and demonstrating shared accountability, both at the individual and the team levels. Follows through on commitments. Contributes to decision-making and decision support as a member of the a interdisciplinary team by ensuring timely sequencing of care and services throughout patient encounters. Documents assessments, interventions, plans and evaluates in accordance with regulatory agency requirements and SHC policy.

  • Utilizes knowledge of Medical Necessity, quality of care, and desired outcomes to assure appropriate Resource Management. Assures prudent utilization of all resources (fiscal, human, environmental, equipment and services) by evaluation of the resources available to the patient and balancing cost and quality to ensure the optimal clinical and financial outcomes. 

  • Coordinates the plan of care to achieve desired outcomes and integrates the work of the health care team, including the patient's Primary Care / Medical Home by coordinating resources and services necessary to accomplish agreed-upon goals. Ensures the development of a safe and effective plan of care through early identification and assessment of the patient's needs and the resources available. 

  • Advocates by supporting or recommending services for the protection of the patient's health, safety and rights. Identifies the legal decision maker. Promotes patient's self determination in all decisions and assists the health care team's understanding of and respect for the patient's or surrogate's choice. 

Note: This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Job Requirements

  • BSN required
  • Active RN license in state of Utah required
  • One to three years of nursing experience required
  • Strong communication skills - both oral and written - required
  • Excellent customer service and service recovery skills - required
  • Desire for and potential for growth and professional development. Ability to manage conflicting priorities required
  • Empathy, caring and compassion for children with complex medical conditions and their support systems required
  • Strong computer skill with proficiency with Microsoft Office Suite - required
  • One or more years of Pediatric Case Management will be preferred but is not required

  • Shriners offers a comprehensive benefit package including medical, dental, vision, and FSA medical and dependent care accounts. Our packages also include a 403b retirement savings with a match, tuition reimbursement, subsidized public transportation, and life insurance coverage.

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